At Verblo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our language learning app.
1. Information We Collect
Personal Information
- Account Information: Email address, username, and securely hashed passwords
- Profile Data: Language preferences, learning level, and progress tracking
- Usage Analytics: App usage patterns, feature interactions, and performance data
Conversation Data
Important: Your conversations with AI Language Partners may be processed by our AI provider (OpenAI) to generate responses. While we do not store your chat conversations on our servers, OpenAI may retain this data according to their own privacy policy for service improvement and safety purposes.
2. How We Use Your Information
- Provide and improve the Verblo service
- Personalize your learning experience
- Track your progress and achievements
- Send important service updates and notifications
- Provide customer support
- Analyze usage patterns to enhance app performance
3. Data Security
We implement industry-standard security measures to protect your personal information:
- Password Security: All passwords are encrypted using secure hashing algorithms
- Data Encryption: Personal data is encrypted both in transit and at rest
- Access Controls: Strict access controls limit who can view your personal information
- Regular Security Audits: We regularly review and update our security practices
4. Third-Party Services
OpenAI Integration
Verblo uses OpenAI's services to power our AI Language Partners. When you chat with our Language Partners:
- Your messages are sent to OpenAI to generate responses
- OpenAI may store and use this data according to their privacy policy
- We recommend reviewing OpenAI's Privacy Policy for details
Analytics Services
We may use analytics services to understand how users interact with our app. This data is anonymized and aggregated.
5. Data Retention
- Account Data: Retained while your account is active
- Learning Progress: Stored to maintain your progress and achievements
- Chat Data: Not stored by Verblo (see OpenAI policy for their retention)
- Analytics Data: Anonymized data may be retained for service improvement
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of non-essential communications
7. Children's Privacy
Verblo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your data may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.